Why cant I add to my day

How come everyone else under the sun has the option to add to their day in messenger except me?? I have the most current update, and I have contacted support numerous times with no reply or help. I know its not my phone or the app because when my daughter logs in on my phone she has the option. Please help me figure this out and resolve this issue!! Thanks!

thisgirl0207 about Messenger, v128.0